Castor Marine is a specialized supplier of worldwide maritime IT and communication solutions serving Superyachts, Offshore, Commercial and Passenger vessels. Castor Marine is a division of Castor Networks, a leading VSAT Network and Teleport Operator in the Netherlands with an extensive infrastructure to provide global VSAT coverage.
Castor Marine is a networkprovider in the field of maritime communications & IT services. The services Castor Marine provides are global Ku-band VSAT, Iridium Openport, Fleetbroadband, 4G mobile data services complemented with fully integrated IT services and support of the on-board communication equipment and IT infrastructure.
Value Added Services
Castor Marine delivers Value Added Services such as: VSAT telephony, Crew Calling, Crew Internet, Castor Infinity, design of the on-board LAN and CCTV system and IT project management.
24/7 Support & Customer Portal
All our services are backed by 24/7 NOC support, IT support and field engineers for on-board installation. Castor is committed to high quality support using a transparent trouble shooting process with clear communication through our trouble ticketing system.
Included in the service is an in-house developed Customer monitoring portal which will allow customers to view their vessel on a map or as a list with status of the VSAT link. Per vessel a customer can view both real-time and historical data and print reports on:
- Vessel status
- Geo-location (both coordinates and map)
- Service profile
- Bandwidth usage in speed and volume
- Signal strength up/down
- Beam control
- Relevant information (IP addresses, satellite in use, antenna system information)