Radio Holland renews Managed Service Agreements with Jumbo for the next four years

Radio Holland recently renewed MSA (Managed Service Agreement) contracts with Jumbo Shipping. The renewal of the MSA contracts concerns four vessels and has been established for the next four years.

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Addition of critical equipment and mandatory surveys

Jumbo renewed the Managed Service Agreement contracts with Radio Holland to minimize the hassle of managing multiple suppliers by outsourcing all NavCom service work to Radio Holland technicians. Where the previous contracts focused mainly on radar and gyro equipment, the new contracts involve the complete range of navigation and communication equipment with the addition of critical equipment on board such as the VDR, Inmarsat C system, Speedlog, Echosounder and Autopilot.

To further optimize service management of the equipment on board, Jumbo decided to add the mandatory inspections and surveys, including the Radio Holland SBM certificate, to the MSA contracts. The renewal of the service contracts has been concluded for a fixed amount per year or quarter which means a clear financial view for Jumbo. The four vessels concerned are the Fairlift, Stellaprima, Fairmaster and Jumbo Kinetic.

Paul Smulders of Radio Holland says: “Radio Holland is aiming to reduce the operational costs for our customers on a continuous basis. To this end we have introduced the Managed Service Agreements many years ago. To ensure operational availability of the NavCom equipment on board at all time in the most efficient and planned way. The service database in our Global Service System supports this with a lot of data about the equipment on board. We are happy to see that Jumbo values our MSA’s and that we can continue to support their assets with highest availability.”

Radio Holland’s Managed Service Agreement ensures safe and efficient shipping, always operational NavCom equipment and includes annual equipment health checks, tailored maintenance solutions as well as a planning and budget for an agreed period.